CRM Across the Wire

Hive9 Introduces Advanced Custom Attributes

Hive9's Advanced Custom Attributes accommodate complex marketing segmentation needs.

Yardi Acquires CommissionTrac

CommissionTrac''s deal management solutions will be integrated into Yardi's CommercialEdge suite.

Quadient Launches Impress Distribute Document Solutions

Quadient's Impress Distribute document delivery solution enables businesses to send mail from virtually anywhere.

JPMorgan Chase Acquires cxLoyalty's Global Loyalty Division

The deal includes cxLoyalty's technology platforms, full-service travel agency, gift card, merchandise, and points bank businesses but not its Global Customer Engagement division.

Enghouse Acquires Altitude Software

By acquiring the contact center software provider Altitude, Enghouse is expanding its footprint in Latin regions.

Cresta Launches Cresta for Customer Service

Cresta for Customer Service provides real-time guidance and coaching to agents during customer interactions.

Community Brands Adds to Nimble AMS

Community Brands has built virtual networking capabilities into its Nimble association management software.

Bain & Co. Acquires Sutton Place Strategies

The SPS deal helps Bain & Co. provide accuracy and depth to pipeline and deal analytics

Cognizant Acquires Inawisdom

Inawisdom brings to Cognizant an expanded European footprint and new data analytics and decision-making capabilities.

ReviewRefer Launches Review Management Software 

ReviewRefer's review management software is a mobile app that helps small businesses get customer reviews. 

HelpSystems Broadens Data Security Portfolio with Vera Acquisition

New data security solution enables businesses to secure sensitive data by tightly managing access to it.

SRDS Expands into Influencer Marketing with Upfluence Partnership

The Upfluence-SRDS alliance enables media buyers to connect directly with 4 million influencers.

SproutLoud Expands Ad Builder

Ad Builder now includes more customization options.

Digimind Adds CRM Apps to Its Marketplace

New integrations include Qualtrics, Microsoft Teams, and Google Data Studio.

PROS Connects to Magento Commerce

PROS Connector for Real-Time Pricing is now integrated with Magento Commerce.

Medallia Integrates with People.AI

Medallia's People.ai integration provides sales teams with customer sentiment insights.

Persona Launches Free Identity Verification

Persona's Starter Plan lets businesses perform up to 500 identity verifications per month for free.

Validity Expands Relationship with Microsoft

Validity has joined the Microsoft Business Applications ISV Connect Partner Program, making its data quality and marketing analytics products available to Dynamics 365 users.

Unity Acquires RestAR

Unity's Deal with RestAR will enable AI-based 3D capture

Kenshoo to Acquire Signals Analytics

Kenshoo's acquisition of Signals Analytics will help companies fuel intelligent go-to-market strategies.