Create high value customer experiences in the field like HP Indigo
Read how HP Indigo has improved customer experience with a unified technology platform for field service and customer service that empowers customer technicians to be mobile case agents. The platform has also improved product uptime and customer satisfaction while decreasing problem resolution times.
- The benefits achieved by allocating primary field engineers to customers
- How HP Indigo approached knowledge management for complex systems
- Why a single platform assists delivery of an effortless customer service experience